Privacy Policy

Information We Collect

When you use the SNF Review management dashboard, we collect:

• Email address and name (for account authentication)
• Organization and facility information
• Session and authentication cookies
• Usage data and application logs

How We Use Your Information

• To authenticate and authorize your access to the platform
• To deliver feedback reports and analytics for your facilities
• To send transactional emails (invitations, password resets, alerts)
• To monitor and improve application performance and security

Third-Party Service Providers

We use the following services to operate the admin platform:

• Supabase — Authentication and database storage
• Vercel — Application hosting and edge network
• Resend — Transactional email delivery
• Sentry — Error monitoring and performance tracking

These providers process data only as necessary to deliver their services and are contractually obligated to protect your information.

Cookies and Sessions

We use essential cookies to maintain your authenticated session. We do not use tracking cookies or third-party advertising cookies.

Data Retention

Account information is retained for the duration of your account. Application logs are retained for up to 90 days. You may request deletion of your account and associated data at any time.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at privacy@snfreview.com.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.